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INTEGRATIONS / DENTALLY

Prime Assist and Dentally, from first call to recall.

Prime Assist is an AI receptionist that books new patients into Dentally on the first call. It creates the record, books the appointment, frees chair time when someone reschedules and books recall appointments when patients call.

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  • Status: live
  • API-based connection

What syncs

  • Live diary and appointment types
  • Practitioner availability
  • Patient records for matching
  • Recall due lists

What writes back

  • New patient records and bookings
  • Reschedules and cancellations
  • Recall bookings
  • Call summaries and audit entries

Typical setup

API-based and quick to scope: discovery, a supervised pilot on your enquiry line, then full cutover. Weeks, not months.

Other dental practice management systems can be scoped on request. See how it works for dental practices, and what a missed call costs in our missed-call guide.

Dentally questions.

Can it book new patients into Dentally?

Yes. New patient details are captured on the call, the record is created, and the first appointment is booked and confirmed by text in the same conversation.

Does it handle recall bookings?

Yes. When a patient rings to book a recall, Prime Assist matches them to their record, offers a real slot and writes the confirmed appointment back to Dentally.

What happens when a caller asks for a person?

Anything outside your rules, and any caller who asks for a person, is escalated to your team with the context attached.

Three ways to test us. Only one of them involves talking to a human.

Buying voice AI on a slide deck is how people end up with something that fails on the first awkward caller. So we made the product itself the easiest thing to try, and put the commitment in your hands rather than ours.

TAKES A MINUTE

Hear it for yourself, right now

Ring the line and talk to Prime Assist the way one of your callers would. Ask it to book you in, then try to catch it out. No form and no email address.

Call +44 20 3747 7785

We only get in touch if you ask us to.

TAKES TWO MINUTES

Put a number on your missed calls

Two questions show the calls you miss today next to the same calls with Prime Assist, where every call is answered at once. Add your own value to see what they are worth.

Run my numbers

No email needed: nothing you enter leaves your browser.

TAKES THIRTY MINUTES

Watch it handle your calls

Bring the three calls that waste the most of your team’s day. We run them live, in your sector’s language, and tell you honestly which ones we would not take. One short form to book.

Book a demo

No card, no sales sequence, one human reply.

Do all three, in that order, and it takes a little over half an hour in total. We would rather you tested the product than read our claims about it.

  • DCB0129 safety case
  • UK or EU processing region
  • No minimum term

Let AI answer the phone, so your team can answer the person in front of them.

Bring three real new patient calls. We will run them live and show the booking written to a test diary.

Book a demo How pricing works

Free proof of concept on one call type, no cost and no obligation.

HEAR IT FIRST

Call +44 20 3747 7785 and put Prime Assist through its paces before you book anything.