INTEGRATIONS / SYSTMONE
Prime Assist and SystmOne, rota-aware from the first call.
The booking lands in SystmOne while the caller is still on the line. Prime Assist reads live slot availability, follows your rota rules and writes every action back to the record.
What syncs
- Live slot availability by rota
- Slot types, embargoes and holds
- Demographics for caller matching
What writes back
- Bookings, reschedules and cancellations
- Call summaries to the record
- Timestamped audit trail entries
Typical setup
Discovery and paperwork in week one, a supervised pilot on part of your call volume, then cutover when you sign it off. Weeks, not months.
Connection through approved NHS integration routes, authorised by you.
SystmOne questions.
Does it respect our rota and slot embargoes?
Yes. Prime Assist reads live availability and follows the same booking rules your reception team works to, including embargoed and held slots.
Where do call summaries go?
A summary of each call is written back to the patient record, alongside a timestamped audit log your team can review at any time.
START WHERE YOU ARE COMFORTABLE
Three ways to test us. Only one of them involves talking to a human.
Buying voice AI on a slide deck is how people end up with something that fails on the first awkward caller. So we made the product itself the easiest thing to try, and put the commitment in your hands rather than ours.
Hear it for yourself, right now
Ring the line and talk to Prime Assist the way one of your callers would. Ask it to book you in, then try to catch it out. No form, no email address, no follow-up call from us.
Call +44 20 3747 7785We do not capture your number. Nothing happens afterwards.
Put a number on your missed calls
Enter your call volume and average job or appointment value. You get the arithmetic on what the unanswered ones are costing you, with the methodology shown so you can challenge it.
Run my numbersEmail only if you want the full report sent over.
Watch it handle your calls
Bring the three calls that waste the most of your team’s day. We run them live, in your sector’s language, and tell you honestly which ones we would not take. Five fields to book.
Book a demoNo card, no sales sequence, one human reply.
Most people do all three, in that order, and it costs them about twenty minutes in total. We would rather you tested the product than read our claims about it.
- DCB0129 audited
- UK or EU hosted
- Cancel any time
Let AI answer the phone, so your team can answer the person in front of them.
30 minutes. Bring your system administrator.
Book a demoFree proof of concept on one call type, no cost and no obligation.