AI receptionist for Bristol businesses.
You stay with the customer in front of you. Prime Assist answers every Bristol call at once, books it into the diary you already keep, and gives you a full transcript. Built first for GP, dental and clinic reception, and ready for any Bristol business that answers a phone.
Can I get an AI receptionist for my Bristol business?
Yes. A business in Bristol or anywhere in the South West diverts its existing number to Prime Assist and needs nothing else on site. It is set up against your services, prices and diary, answers every call at once while you are busy, books where your diary is connected, and passes on anything that needs you. It tells callers it is an AI, and call data is processed in a UK or EU processing region, committed by contract.
The phone rings while you are serving someone else.
Many Bristol businesses are small independents, where one or two people do everything, including the phone. The economics are different from a call centre: the value is not headcount saved, it is the work that stops being missed while the owner is with a customer.
For an owner-operated business, simplicity of set-up matters most, so we scope the smallest viable deployment rather than the largest.
STRONGEST FITS IN AND AROUND BRISTOL
Healthcare in Bristol
NHS services in Bristol are planned and commissioned by NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board, which works with local partners as Healthier Together.
For an independent clinic, physiotherapist, optician or dental practice with one person on the desk, the phone rings mid-appointment. Prime Assist answers at once, books where your diary is connected, and passes urgent, clinical or safeguarding calls to a named person on written triggers agreed with you.
Dentally is live. For GP practices, EMIS, SystmOne and Vision are in progress through NHS England's IM1 pairing route, not live yet. The clinical safety case under DCB0129 is signed off by our Clinical Safety Officer, Dr Humzah Jessa, and the ICB does not commission or endorse Prime Assist.
Small set-up, done remotely.
01
Call review
We look at the calls you miss while you are busy, and pick the one call type worth starting with.
02
Scripting
Your prices, your diary rules and when to pass a call to you. You approve every word.
03
Test calls
A round of scripted test calls, signed off by you before anything goes live.
04
Go live
Your number is diverted. No hardware to find room for, and a clean route back if it is not for you.
Questions from Bristol businesses.
Ask us something elseDo you have an office in Bristol?
No. Gateway Global Ltd is registered in England and Wales, with its registered office in London, and Prime Assist is set up remotely. There is no hardware to find room for, because there is none to install.
We are a team of two. Is this for us?
It can be. For an owner-operated business we scope the smallest set-up that works, starting with one call type if that suits you, and a free proof of concept on one call type is available before you commit.
Which NHS body covers Bristol?
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board, which works with local partners as Healthier Together. A practice or clinic buys Prime Assist directly; the ICB does not commission or endorse it.
Does it work with Dentally?
Yes. Dentally is live, so a booking made on the phone goes into your Dentally diary. For other practice systems, the integrations directory shows what is live and what is in progress.
What happens to calls while we are with a customer?
They are answered at once rather than ringing out, booked into the diary you already keep where that diary is connected, and each one leaves a full transcript you can read later.
Where are calls processed?
In the UK or EU processing region you pick, committed by contract. No call audio or transcript is used to train third-party models.
Other locations
Three ways to test us. Only one of them involves talking to a human.
Buying voice AI on a slide deck is how people end up with something that fails on the first awkward caller. So we made the product itself the easiest thing to try, and put the commitment in your hands rather than ours.
Hear it for yourself, right now
Ring the line and talk to Prime Assist the way one of your callers would. Ask it to book you in, then try to catch it out. No form and no email address.
Call +44 20 3747 7785We only get in touch if you ask us to.
Put a number on your missed calls
Two questions show the calls you miss today next to the same calls with Prime Assist, where every call is answered at once. Add your own value to see what they are worth.
Run my numbersNo email needed: nothing you enter leaves your browser.
Watch it handle your calls
Bring the three calls that waste the most of your team’s day. We run them live, in your sector’s language, and tell you honestly which ones we would not take. One short form to book.
Book a demoNo card, no sales sequence, one human reply.
Do all three, in that order, and it takes a little over half an hour in total. We would rather you tested the product than read our claims about it.
- DCB0129 safety case
- UK or EU processing region
- No minimum term
Let AI answer the phone, so your team can answer the person in front of them.
Thirty minutes, one call type to start, and an honest view on whether this fits a business your size.
Free proof of concept on one call type, no cost and no obligation.
HEAR IT FIRST
Call +44 20 3747 7785 and put Prime Assist through its paces before you book anything.